Resident Portal

Resident Portal is your all-in-one apartment management app, designed to simplify how you handle rent payments, maintenance issues, and community communication from your smartphone.

Paying rent has never been easier. With one-tap payment, you can settle your balance in seconds—the app remembers your preferred payment method and displays exactly what you owe. Whether you need to make a single payment or set up recurring auto-pay, Resident Portal handles both seamlessly. You'll never miss a due date thanks to RentNotify, which sends timely push notifications reminding you when rent is due. For those who prefer structured scheduling, adding or deleting recurring payments takes just a few taps, giving you complete control over your payment schedule.

Maintenance issues don't have to be a hassle. Submit maintenance requests directly from the app without leaving your home. The built-in camera feature lets you photograph the problem and attach it to your request instantly—no need to describe damage in words when a picture shows everything. Your property then receives a complete, visual record of what needs attention, speeding up response times and ensuring nothing gets missed.

Stay connected with your apartment community whenever you need support. The Contact Property feature routes your calls intelligently: during business hours, you reach the main office, and after hours, you're automatically connected to the appropriate after-hours line. This eliminates the guesswork of finding the right number and ensures you always reach someone who can help.

Security is built in from the start. After your initial setup, fingerprint authentication keeps your account safe, allowing you to log in quickly and securely without memorizing passwords.

Every aspect of Resident Portal adapts to your specific property's needs. Depending on where you live, your app may support different payment methods, specific payment deadlines, full-balance requirements, or maintenance request policies—your property manager controls these settings to match your community's unique rules.

Note: Resident Portal is exclusively available to residents of properties using Entrata's ResidentPortal and ResidentPay systems. Have suggestions or found a bug? Contact [email protected]—your feedback helps us improve.

Download Resident Portal today and transform how you manage apartment living.